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Every Day a Machine Sits Down Costs You Money.

PocketTrack gives laundromat owners a real-time view of every machine at every location, so broken equipment gets fixed faster and stays fixed. No hardware. Set up in 5 minutes.

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PocketTrack Enterprise Dashboard listing three laundromat locations with out-of-service, urgent, follow-up and working counts for each
Tutorial

How to get started

Create your PocketTrack account, confirm your email, and open your organization in a few minutes.

How to sign up for PocketTrack
The Problem

Running a laundromat is hard enough without the guesswork.

Most owners manage maintenance through texts, sticky notes, and memory. With multiple locations, things fall through the cracks — fast.

Maintenance by text message

Broken machine reports arrive by text. No log, no history, no way to know if it ever got fixed.

No equipment history

When did that dryer last get serviced? What was wrong with it? That information lives nowhere — or in someone's head.

Multi-location blind spots

Managing two or more stores means you can't be everywhere. Without a real-time view, problems compound before you find out.

Missed follow-ups

A machine gets flagged as needing attention. A week later it's still down — not because no one cared, but because nothing tracked it.
Features

All your pockets, in your pocket.

Built by a laundromat operator, for laundromat operators. Every feature exists because we've felt the pain ourselves.

Multi-Location

Your whole operation, one glance.

The Enterprise Dashboard gives multi-location owners a live severity view across all stores — sorted by urgency so you always know where to look first.

  • Real-time OOS and urgent counts per location
  • Locations sorted automatically by severity
  • Auto-enabled at 2+ locations
  • Toggle between Enterprise and Classic view
Enterprise Dashboard with live out-of-service and urgent counts per location, sorted by severity
Machine Tracking

Every machine has a full story.

Each machine card holds its complete history — status, reason for downtime, model, serial number, last service date, and a full event log.

  • Working / Awaiting Follow-Up / Out of Service
  • Downtime timer shows exactly how long it's been down
  • Full service and event history per machine
  • Equipment-specific reason lists
A machine card for Dryer 12 showing it has been out of service 14 days, the reason, and its full status history
Customer Kiosk

Let customers report problems for you.

The customer-facing kiosk lets anyone in your laundromat flag a broken machine directly — no app, no login. Reports appear instantly in your dashboard.

  • One-tap reporting for customers
  • Reports flow straight into your dashboard
  • Customers can request refunds directly through the kiosk
  • No customer account required

Happier Customers, Fewer Refund Calls

Customers report problems and request refunds right from the kiosk. No app, no login, no phone tag. Every request lands in your dashboard with the machine attached.

Customer kiosk screen with a single large Report an Issue button
Team & Access

The right access for every role.

Add your team with role-based permissions. Staff see what they need. Owners see everything. No confusion, no oversharing.

  • Admin, Technician, Attendant, and View Only roles
  • Location-level access control
  • Invite via email — no IT required
  • 5-color role system for at-a-glance clarity
Team members list showing Admin, Manager, Technician, Attendant and View Only roles

See every machine at every store, today.

Start your free trial in minutes, or let us walk you through it in a 10-minute demo.

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How It Works

Up and running in minutes.

No hardware. No installation. No IT department. PocketTrack runs on the phones and tablets you already have.

  1. Add your locations and machines

    Enter your stores and catalog your equipment. Basic setup takes about 5 minutes — then just add your machines at your own pace.

  2. Invite your team

    Add attendants and managers with role-based access. Staff get a simple view; owners get the full picture.

  3. Track everything in real time

    Flag machines, log events, and monitor your store from anywhere. Every update is timestamped and saved automatically.

  4. Never miss a follow-up

    Set reminders, review history, and stay on top of every open issue — so machines get fixed faster and stay fixed longer.

Five minutes from now, you could be tracking your first store.

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Downtime Calculator

What Is Downtime Costing You?

A rough estimate from your own numbers. Nothing you type here is saved or sent anywhere.

Use your own number; every store is different.

Estimated lost revenue
—
per month
—
per year

Enter your revenue per machine per day to see the estimate.

Stop the Bleeding — Start Free
Pricing

Simple per-location pricing.

One plan. Every feature. Every location is the same price, whether you run one store or ten.

Everything, per location
$5/ month per location

Billed yearly: $45 for your first year, then $60 a year per location.

  • Enterprise Dashboard across all your locations
  • Machine cards with full service and event history
  • Customer kiosk with one-tap reporting and refund requests
  • Team roles with location-level access
  • Morning digest and urgent alerts by email
  • Unlimited machines and team members
Start Free Trial

90 days free — no credit card required · Cancel anytime

FAQ

Questions owners ask us.

No. PocketTrack runs on the phones and tablets you already have. No installation, no IT department.

More questions? Read the full FAQ →

Talk to Us

Questions? We run laundromats too.

Tell us a bit about your stores and we'll get back to you fast. Want a 10-minute demo? Tick the box and we'll set one up.

Or email us directly at contactpockettrack@gmail.com.

Free to Start

3 months free.
No credit card. No catch.

Sign up and use PocketTrack free for 3 months — no obligation, no payment info required.

When you're ready to subscribe, add a payment method and pay for your first year — and we'll give you 3 more months free on top.

Start Free TrialBook a 10-Minute Demo

No credit card required · Cancel anytime · Up to 6 months free